AboutOur TeamResourcesBlogFAQContactGet support
Getting startedLast reviewed: 31 July 2026

Finding a Clinic

Choosing a medical cannabis clinic is an important first step. In the UK, most patients use private clinics, so it’s key to find one that is clear, supportive, and right for your needs.

If you’re considering medical cannabis, one of the first steps is choosing the right clinic. In the UK, most patients currently access treatment through private clinics, as NHS prescriptions are extremely limited.

This guide will help you understand what to look for and how to make an informed choice.

Private vs NHS access

NHS

Medical cannabis is legal in the UK, but NHS access is very restricted. It is typically only prescribed in a small number of cases, such as:

  • Severe epilepsy
  • Chemotherapy-related nausea
  • Multiple sclerosis (in specific circumstances)

For most patients, NHS access is not currently a realistic route.

Private clinics

The majority of patients access medical cannabis through private clinics. These clinics:

  • Assess your eligibility
  • Provide specialist consultations
  • Prescribe cannabis-based medications if appropriate
  • Arrange supply through a licensed pharmacy

How the process works

While each clinic may differ slightly, the process is generally:

  1. Choose a clinic
    Use directories or recommendations to find a suitable provider.
  2. Submit your medical information.
    This usually includes your Summary Care Record.
  3. Attend a consultation
    Often carried out online with a specialist doctor.
  4. Receive a prescription (if approved)
    Your clinician will recommend a treatment plan.
  5. Pay and receive your medication.
    Medication is typically delivered by courier within a few days.
  6. Ongoing follow-ups
    Regular reviews are required to continue treatment

What to look for in a clinic

Not all clinics are the same. When choosing one, consider:

1. Transparency

  • Clear pricing for consultations and prescriptions
  • Honest information about eligibility and outcomes

2. Medical expertise

  • GMC-registered specialist doctors
  • Experience in your specific condition

3. Patient support

  • Easy communication
  • Clear guidance on treatment and products
  • Ongoing care, not just prescriptions

4. Product access

  • Range of available medications
  • Flexibility in prescribing different formats (oils, flowers, etc.)

5. Reputation

  • Patient reviews and feedback
  • Community recommendations

Questions to ask a clinic

Before committing, it’s worth asking:

  • Am I likely to be eligible based on my condition?
  • What are the full costs (consultations, prescriptions, medication)?
  • How often are follow-up appointments required?
  • What types of products do you prescribe?
  • How long does it take to receive medication?
  • What support is available if I have issues?

Red flags to watch out for

Be cautious if a clinic:

  • Guarantees a prescription without assessment
  • Is unclear about pricing
  • Has poor communication or long delays
  • Does not offer proper follow-up care

Making your decision

Choosing a clinic is an important step in your treatment journey. Take your time, compare options, and don’t be afraid to ask questions.

A good clinic should make you feel informed, supported, and confident in your care.

Tip: Keep a copy of your medical records ready — this will speed up the process with most clinics.


Medical disclaimer: This guide is for informational purposes only and does not constitute medical advice. Always follow the guidance of your prescribing clinician. If you have questions about your prescription or treatment, contact your clinic directly.